Refund policy

30-Day Money-Back Guarantee

We want you to love your GoldenPaddle trainer. If you're not happy with your order for any reason, contact us within 30 days of delivery and we'll make it right.

How to request a refund

1. Email us at singhmanjinders283@gmail.com with your order number and the reason for your request.
2. We'll reply within 1–2 business days with next steps.
3. Once your request is approved, the refund goes back to your original payment method. Banks usually take 5–10 business days to show it.

Damaged or wrong items

If your order arrives damaged, defective or incorrect, email us a photo within 30 days of delivery and we'll send a free replacement or a full refund — your choice.

Lost packages

If your tracking hasn't updated in 30 days, or your package shows as delivered but you can't find it, contact us and we'll help sort it out.